About a month into my new position at a call center, I find myself questioning my life and what motivates me to do, well, anything. I’ve been in customer service since 2007, working in various positions such as: a receptionist at a photography studio, a hostess at a restaurant, a tour guide in a theme park, and a customer service representative at a bank. For some reason, even with almost ten years of dealing with the public under my belt, I seem to buckle under and curl into a fetal position when a cranky customer whines and complains when I can’t give them what they want. So why am I handling these tough clients like a rookie all of a sudden?
I recently turned 28, and I feel I’m starting a “pre-midlife crisis.” I don’t know what I want to do in life, or where I’m going, or why I’m putting myself through verbal abuse from various customers, and I feel this identity crisis is affecting my ability to separate my emotions from cranky clients. Everyone who knows my internal struggle optimistically says to me, “you’re doing just fine, you’re more ahead than you think.” While it’s nice to hear that, I don’t feel ahead in life, and yearn for something better and greater.
Slowly but surely, I’m learning that just because I want something doesn’t mean I will get it instantly, and that I need to work through the grind in order to shine. My motivation is my fear of not sharing with the world my thoughts, dreams and fears and taking advantage of God’s blessings, so here we are, the start of my blogging journey. Enjoy!